You can reach our customer support team via email at support@helectronicsshop365.com or by filling out the contact form on our website. We're here to assist you with any questions or concerns you may have.
We aim to process orders quickly to ensure timely delivery. If you need to cancel your order, please contact us as soon as possible. Orders can typically be canceled before they are shipped. Once an order has been shipped, it cannot be canceled but can be returned following our return policy.
Absolutely! Our knowledgeable technical support team is available to assist you with any questions or issues you may encounter with your purchased products. Feel free to reach out to us for personalized assistance.
Yes, most of our products come with a standard manufacturer's warranty. Warranty terms may vary depending on the product and manufacturer. Please check the product description or contact our customer support team for specific warranty information.
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can initiate a return or exchange within [X] days of receiving the product. Please refer to our Returns & Exchanges page for detailed instructions.
Once your order has been shipped, you'll receive a confirmation email with tracking information. You can use this information to track the status of your delivery online.
We strive to process and ship orders promptly. Once your order is confirmed, you can expect it to be dispatched within [X] business days. Shipping times may vary depending on your location and the shipping method selected during checkout.
From All Orders Over $100
Get Online Support 24/7
Return Within 15 Days
Get Vouchers On Products
